Payments
Refund Policy
Last updated: 8 September 2026
This policy applies to one-time payments for AppBid's digital promotional services. AppBid is operated by AMF Business Solutions and Services Ltd.
When promotional service begins
A confirmed Promotion begins delivering visibility by adding its amount to an App's Promotion Total. Because that digital service starts promptly, Promotion spend that has already been activated and consumed is ordinarily not refundable merely because the App is later outbid, its rank changes, or the Promoter changes their mind. This does not limit rights that cannot lawfully be excluded.
AppBid does not use prepaid balances or credits. Each checkout purchases a specific Promotion, so there is no unused account balance to refund.
Requests AppBid will review
- Duplicate or accidental charges: contact us promptly with the related payment references so we can investigate what occurred.
- Unauthorized transactions: contact us and your card issuer promptly. We may request reasonable information to investigate suspected fraud.
- AppBid service failures: if AppBid fails to activate or materially deliver the purchased Promotion because of a fault in our service, we may issue a full or proportionate refund.
- Moderation or eligibility outcomes: refunds are assessed according to the reason for removal, the service already delivered, the information supplied by the Promoter, and applicable law.
How to request a refund
Email support@appbid.fun with your AppBid account email, payment date and amount, promoted App, reason for the request, and the Stripe receipt or payment reference if available. Do not send complete card numbers, security codes, or account passwords.
We will acknowledge and review requests within a reasonable period and may ask for further information. If approved, AppBid will submit the refund to the original payment method through Stripe. Stripe and the card issuer control how long the refund takes to appear.
Payments are processed by Stripe and should appear as APPBID.FUN on the card statement. A successful full or partial refund reduces the affected App's Promotion Total by the refunded amount.
Questions about these policies? Contact AppBid support.